Terms and Conditions

Effective Date: 3/24/2026
Business Name: Undoxa
Website: https://undoxa.com

1. Acceptance of Terms

By accessing or using Undoxa’s website, services, software-enabled systems, or platform (collectively, the “Services”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, you may not use the Services.

These Terms apply to all users, clients, and account holders.

2. Description of Services

Undoxa provides business infrastructure, software-enabled tools, automation systems, consulting services, and related resources designed to support operations, communication, marketing, and growth.

Services may be delivered through a secure online platform operated on our behalf.

We reserve the right to modify, suspend, or discontinue any portion of the Services at any time.

3. Eligibility

You must be at least 18 years old and legally capable of entering into binding agreements to use the Services.

4. Accounts and Access

If you are provided with an account or platform access:

  • You are responsible for maintaining the confidentiality of credentials

  • You are responsible for all activity under your account

  • Accounts may not be shared unless explicitly permitted

  • You must notify us immediately of unauthorized access

Undoxa is not liable for losses resulting from unauthorized use of your account.

5. Subscription Services and Billing

Many Undoxa services are provided on a recurring subscription basis.

Billing

  • Fees are billed in advance according to the selected plan

  • Subscriptions renew automatically unless canceled

  • You authorize recurring charges to your payment method

  • You are responsible for keeping payment information current

Failure to maintain valid payment information may result in service interruption.

6. Cancellation and Termination by Client

Clients may cancel by providing written notice through an approved method:

  • Email to [email protected]

  • Official cancellation form (if provided)

  • Method specified in the original agreement

Requests submitted through social media, messaging apps, or verbal communication are not valid notice.

Cancellation becomes effective only after written confirmation by Undoxa.

Ghost Cancellation Protection

Failure to use approved cancellation methods — including stopping payment, closing accounts, or discontinuing use — does not constitute cancellation and does not relieve payment obligations.

Billing Responsibility

Fees are billed in advance and are non-refundable unless otherwise required by law. Cancellation prevents future renewals but does not retroactively cancel charges already incurred.

7. Suspension for Nonpayment

Undoxa reserves the right to suspend, restrict, or terminate Services for overdue accounts.

Continued nonpayment may result in permanent termination and loss of access to data, configurations, or platform functionality.

8. Termination by Undoxa

We may suspend or terminate Services at any time if:

  • These Terms are violated

  • Payment obligations are not met

  • Use poses risk to systems or other users

  • Required by law

9. Acceptable Use

You agree not to use the Services to:

  • Violate laws or regulations

  • Send spam or unlawful communications

  • Infringe intellectual property rights

  • Distribute malicious content

  • Attempt unauthorized system access

  • Interfere with service operations

  • Engage in fraudulent or deceptive practices

We reserve the right to investigate violations and take appropriate action.

10. Client Responsibility for Compliance

Clients are solely responsible for ensuring their use of the Services complies with all applicable laws and regulations, including but not limited to:

  • Marketing and communication laws

  • Data protection and privacy laws

  • Anti-spam regulations

  • Industry-specific requirements

Undoxa does not provide legal advice and is not responsible for clients’ compliance obligations.

11. Client Content and Data

You retain ownership of content and data you submit to the platform.

You grant Undoxa permission to process this data solely to provide Services.

You represent that:

  • You have the right to use and submit the content

  • It does not violate laws or third-party rights

Undoxa is not responsible for the accuracy, legality, or quality of client-provided data.

12. Platform Ownership and Licensing

All software, systems, infrastructure, workflows, designs, and materials provided by Undoxa are owned by or licensed to Undoxa and protected by intellectual property laws.

Clients receive a limited, non-exclusive, non-transferable license to use the Services during the subscription period.

Clients do not acquire ownership of the platform or underlying technology.

13. Third-Party Services

Services may integrate with third-party providers.

Undoxa is not responsible for:

  • Third-party systems or outages

  • Changes in third-party services

  • External platform policies

  • Losses caused by third-party failures

Use of third-party services may be subject to their own terms.

14. Service Availability

We strive for reliable operation but do not guarantee uninterrupted or error-free Services.

Service interruptions may occur due to maintenance, updates, technical issues, or events beyond our control.

15. Disclaimer of Warranties

Services are provided “as is” and “as available” without warranties of any kind.

Undoxa does not guarantee:

  • Business outcomes or results

  • Increased revenue or performance

  • Continuous availability

  • Error-free operation

  • Suitability for any specific purpose

16. Limitation of Liability

To the maximum extent permitted by law, Undoxa shall not be liable for indirect, incidental, consequential, or punitive damages, including loss of profits, data, or business opportunities.

Total liability for any claim shall not exceed the amount paid by the client in the preceding twelve (12) months.

17. Indemnification

You agree to indemnify and hold Undoxa harmless from claims, damages, losses, and expenses arising from:

  • Your use of the Services

  • Your violation of these Terms

  • Your content or data

  • Your violation of laws or third-party rights

18. Data Retention and Access After Termination

Upon termination, access to Services may be removed. Undoxa may retain or delete data in accordance with internal policies and legal obligations.

Clients are responsible for exporting any needed data prior to termination where export tools are available.

19. Privacy

Use of the Services is also governed by our Privacy Policy.

20. Governing Law

These Terms are governed by the laws of the State of Pennsylvania, without regard to conflict-of-law principles.

21. Communication and Messaging

Messaging Terms & Conditions (SMS Program)

Business Identity

Undoxa (“we,” “us,” or “our”) provides business systems, automation tools, and communication services designed to help organizations streamline operations and manage customer relationships.

By opting into our messaging program, you agree to receive SMS messages related to:

  • Account notifications

  • System updates and alerts

  • Appointment reminders

  • Support follow-ups

  • Occasional service-related communications

Opt-Out & Support

You can cancel the SMS service at any time.
Just text “STOP” to the number you received messages from.

After you send the SMS message “STOP” to us, we will send you a confirmation message that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

If you want to join again, simply sign up as you did the first time and we will resume sending messages to you.

If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or contact us directly at:
📧 [email protected]

Message Frequency

Message frequency will vary depending on your interaction with our services, but you can expect periodic messages related to your account, services, or inquiries.

As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have questions about your text or data plan, please contact your wireless provider.

Carrier Liability

Carriers are not liable for delayed or undelivered messages.

Privacy Policy

Your privacy is important to us.
Please review our Privacy Policy to understand how we collect, use, and protect your information:

https://undoxa.com/privacy-policy

22. Changes to Terms

We may update these Terms periodically. Continued use of the Services after changes indicates acceptance of the updated Terms.

23. Contact Information

Undoxa
Email: [email protected]
Website: https://undoxa.com